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🛡️ Official Privacy Statement

Privacy Policy

📱 Application: ManaMix (com.manamix) 📅 Effective Date: November 4, 2026 🔄 Last Updated: November 2026

Welcome to ManaMix. Your privacy and safety are paramount to us. This Privacy Policy describes how ManaMix collects, uses, stores, and protects your personal data when you use the ManaMix mobile application and our associated services.

📑 Table of Contents
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1. Age Restriction (Strict 18+ Only)

ManaMix is strictly intended for adults aged 18 years and older. We do not allow persons under the age of 18 on our platform.

Strict Enforcement: We do not knowingly collect, solicit, or maintain personal information from anyone under 18. If we become aware or suspect that a user is under 18 years old, we immediately terminate and delete the account and associated information permanently.
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2. Information We Collect

When you create an account and interact with ManaMix, we collect the following categories of information:

A. Information You Provide Directly:

  • Account Credentials: Email address, phone number, and authentication details.
  • Profile Details: First and last name, date of birth (used to calculate and display age), gender, bio/about me, relationship preferences, occupation, education, and spoken languages.
  • Photos & Media: Profile photographs uploaded from your device or captured using your camera.
  • Interests & Badges: Lifestyle preferences, interests, and hobbies you select to personalize your discovery experience.
  • Safety & Verification Data: Profile verification photos submitted to confirm identity.

B. User Communications & Activity:

  • Messages & Chats: Content of text messages, chat timestamps, and interaction records between matched users.
  • Swipes & Interactions: Pass, Like, and Super Like actions used to match profiles.
  • Safety Reports & Blocks: User feedback, blocklists, and report descriptions submitted regarding other accounts.

C. Information Collected Automatically:

  • Device & Technical Information: Device model, operating system version, unique device identifiers, network state, and app performance logs.
  • Log Data: Login times, feature usage timestamps, and crash diagnostic reports.
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3. Location Information

ManaMix is a local discovery and matchmaking application. To show you potential matches in your vicinity and display approximate distances (e.g. "3 km away"), we collect:

  • Precise and Approximate Location (GPS / Network Coordinates): Collected only with your explicit permission when using the app.
  • City / Region: To display city information on your profile.
Privacy Guarantee: We never display your exact live GPS coordinates or street address to other users. Other users only see approximate relative distance (e.g., "5 km away" or city name). You can modify or revoke location permissions at any time in your device settings.
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4. How We Use Your Information

We use the data we collect solely for the following legitimate purposes:

  • Core Service Delivery: To set up your account, maintain your profile, and enable you to connect with other users.
  • Smart Matching & Discovery: To recommend nearby profiles based on mutual preferences, distance, and interests.
  • Real-Time Messaging: To deliver chat messages, notifications, and interaction alerts.
  • Safety, Moderation & Anti-Harassment: To filter prohibited content, prevent fraudulent accounts, combat harassment, and enforce our Community Guidelines.
  • Support & Issue Resolution: To respond to inquiries, bug reports, and customer service requests.
  • App Performance: To troubleshoot crashes, analyze app reliability, and optimize user experience.
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5. Data Sharing & Third-Party Disclosure

No Selling of Personal Data: ManaMix does NOT sell, rent, monetize, or lease your personal information, profile content, or messages to data brokers, third parties, or advertising networks.

We only share necessary data in the following restricted scenarios:

  • Public Profile to Other Users: When you register, your public profile information (photos, name, age, bio, interests, approximate distance) is visible to other members using the discovery feed.
  • Trusted Service Providers: We engage verified cloud hosting, database infrastructure, image storage, and push notification providers (e.g., Firebase Cloud Messaging) strictly to operate our technical infrastructure under confidentiality agreements.
  • Legal & Safety Obligations: We may disclose information if required by applicable law, court order, or governmental regulation, or in emergency situations to protect the physical safety of our users and the community.
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6. Data Retention

We retain your personal information only for as long as your account remains active and as necessary to provide our matchmaking services.

If you choose to delete your account, your profile data, photos, swipes, matches, and chats are permanently removed from active databases in accordance with our deletion timeline below. Minimal audit records or safety-flagged logs may be retained solely to prevent abusive users from re-registering or to comply with statutory legal requirements.

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7. Account & Data Deletion Policy

You have complete control over your personal data. In compliance with Google Play Store User Data policies, users can request account and data deletion at any time through either of the methods below:

Option A: Direct In-App Deletion (Immediate)

1
Open the ManaMix app and go to your Profile tab.
2
Tap Account Settings (⚙️ icon).
3
Scroll down and select Delete Account.
4
Confirm the prompt. Your account, profile, photos, and messages are instantly scheduled for permanent erasure.

Option B: Email Deletion Request

You may also email our Data Privacy Officer directly at support@manamix.com with the subject line "Account Deletion Request", specifying the email address or phone number associated with your account.

Deletion requests submitted via email are verified and fulfilled within 7 business days.

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8. Data Security

We employ robust administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration:

  • Encryption in Transit: All network communication between the app and our servers is encrypted using industry-standard TLS / HTTPS protocols.
  • Secure Authentication: Password hashing and encrypted JWT tokens for authenticated API sessions.
  • Restricted Access: Access to backend systems is strictly restricted to authorized personnel with a verified operational need.
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9. Device Permissions Requested

The ManaMix Android application requests the following runtime permissions only when relevant features are activated:

  • Location (ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION): Used to calculate distance and present nearby potential matches.
  • Camera (CAMERA): Used when you capture a new photo for your profile or identity verification.
  • Photos / Media (READ_MEDIA_IMAGES / READ_EXTERNAL_STORAGE): Used to select and upload photos to your profile.
  • Notifications (POST_NOTIFICATIONS): Used to deliver alerts for new matches, messages, and likes.

You can adjust or revoke these permissions at any time through your Android device's Settings > Apps > ManaMix > Permissions.

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10. Contact Information

If you have questions, feedback, or concerns regarding this Privacy Policy or your personal information, please contact our Data Protection and Support team:

Official Support Email

support@manamix.com

Application

ManaMix

Package Identifier

com.manamix